Client Lifecyle Management

At the heart of every CRM is the contacts database and MantisProperty has the most robust, secure and easy-to-use contacts management system on the market.

The platinum and elite plans of MantisProperty includes a sophisticated client relationship system that makes it easy to manage all vendors, tenants, buyers and other contacts in one central place.

Contacts

• Contacts database that offers support for unlimited contacts.
• Ability to bulk import contacts (including notes) from a spreadsheet.
• Complimentary assistance to get your data from other CRMs into the right format to import into your MantisProperty account.
• Ability to record notes on specific contacts.
• Set reminders for follow ups on contacts.
• Set up and manage vendors and tenants attached to your listings.
• Set up buyer preferences for contacts, which then allows you to use the Buyer Match System to find buyers suited to specific listings.
• Segment your contacts into one or more groups for precision targeting.
• Set up requirements for contacts (eg. type of properties they are interested in, price ranges, locations, etc.).
• Assign contacts to specific agents or to the whole agency.
• Perform complex searches and save as custom audiences, allowing you to search or send messages to specific custom audiences at the click of a button.
• Sync with your email account to automatically record incoming and outgoing emails (including attachments) for each of your contacts.

Leads / Enquiries

• Records sales, rental and leasing enquiries quickly and easily.
• Enquiries are linked to the listing and contacts system, allowing you to easily look up leads, send marketing material etc.
• Easy reporting capabilities on enquiries for each listing.
• Send email or SMS campaigns to enquirers of specific listings at the click of a button.
• Automatic importing of leads from your website and all major portals
• QR codes for inspection check ins, listing information, digital offers and more

Email Marketing

• Fully-featured email design tool with each to use drag and drop designer.
• Entirely spam compliant with unsubscribe features.
• Template builder which permits unlimited templates to be created and stored.
• Easy-to-build listing emails that allow you to select listings and then format automatically with photos, description and links.
• Comprehensive statistics that report on delivery and open rates, which links have been clicked etc.
• Automated mobile responsive emails will adjust to fit the receivers device automatically.
• Advanced technology to ensure your emails get through spam filters and delivered to more of your audience than other CRM's.

SMS Marketing

• Send SMSs to your contacts easily with the inbuilt SMS system.
• Competitive SMS rates available - buy in bulk and use credits within your office.
• Control which agents and staff members have access to SMS functions.

Inspection Reporter

• Register contact details of people who inspect your properties.
• Record notes and feedback on inspections of properties.
• Printable post inspection snapshot report.
• Easily check in visitors with a few taps on your mobile
• Allow visitors to check themselves in by scanning a QR code (Elite plan only)
• Integrates with your contacts ensuring that notes on inspections are also stored on contacts who inspect one or more properties.

Cutting Edge Technology

• Digital Proposals system.
• Digital offers management.
• Customisable autoresponders.
• Flexible and powerful automated workflows (with re-usable templates)
• A.I. powered suggestions for listing headings, descriptions and social media posts